FREQUENTLY ASKED QUESTIONS
Questions About Website Design?
Everything you need to know about website pricing, turnaround times, SEO, eCommerce, ongoing support and working with The Website Fixer.
PRICING
Website Costs & Quotes
How much does a new website cost?
New website projects generally start from around $500 per week. A typical four-week website build usually starts from around $2,000, depending on the size and complexity of the project.
Do you provide fixed-price quotes?
Yes. Where the scope of the project is clear, I can provide a fixed price before work begins so you know what the project will cost.
Do I need to pay everything upfront?
Payment structure depends on the project, but larger website builds can usually be broken into manageable stages rather than requiring the entire project cost upfront.
Are there ongoing website costs?
Most websites have some ongoing costs such as domain registration and hosting. These depend on the platform used, and I'll explain them clearly before the website is handed over.
BUILD PROCESS
How the Website Gets Built
How long does a new website take?
A website can be live in as little as two weeks when the content and requirements are ready. Where possible, I prefer allowing around four weeks for refinement, testing and quality assurance.
What do I need to provide before we start?
Ideally I'll need your business details, services, contact information, logo, photos and any written content you already have. If you're not sure what you need, I can help work through it with you.
Do I need to already have professional photos?
No. Existing good-quality photos are helpful, but they are not required before we can begin. Depending on the project, we can work with your current images, suitable supplied assets or organise new photography.
Can I make changes while the website is being built?
Yes. Refinements and feedback are a normal part of the process. I prefer getting the structure right first and then refining the content, layout and smaller details before launch.
Will I own and control the website after it is finished?
Yes. Once the project is complete, the website can be handed over so you have access and control moving forward.
SEARCH ENGINE OPTIMISATION
SEO & Google Visibility
Is SEO included with a new website?
Yes. New websites are built with an SEO-ready structure including page titles, meta descriptions, headings, mobile-friendly layouts and search-focused website content.
Can you help my business rank better on Google?
Yes. I can improve your site's structure, content, local landing pages, metadata and other on-page SEO elements to strengthen its search visibility.
Do you offer local SEO for Muswellbrook and the Hunter Valley?
Yes. Local SEO is a major part of my work, particularly for businesses targeting customers across Muswellbrook, Singleton, Scone and the wider Hunter Valley.
Can you improve the SEO of my existing website?
Yes. A complete rebuild isn't always necessary. Existing websites can often be improved through better page content, structure, metadata, internal linking and dedicated local landing pages.
ECOMMERCE
Online Stores & Products
Can you build an online store?
Yes. I can build and improve online stores including product pages, collections, variants, pricing, images, descriptions and customer shopping experiences.
Do you work with Shopify?
Yes. Shopify is one of the main platforms I work with, particularly for businesses selling products online or wanting a website that is straightforward to manage after handover.
Can you upload products for me?
Yes. I can add products, variants, pricing, images, descriptions, collections and SEO information. Larger catalogue projects are generally quoted based on the amount of work required.
Can you improve an existing Shopify store?
Yes. I regularly improve existing Shopify websites through layout changes, collection organisation, product presentation, SEO, navigation and custom theme work.
ONGOING SUPPORT
After the Website Goes Live
Do you provide ongoing website support?
Yes. Ongoing support is available for businesses that want help with website changes, SEO, new pages, products, graphics and continued optimisation.
How much does ongoing support cost?
Ongoing website work generally starts from around $250 per week, depending on the amount and type of work required.
Can you make occasional changes without an ongoing plan?
Yes. Smaller one-off changes can often be handled separately, depending on availability and the work required.
Can I update the website myself?
Yes. I try to use platforms and structures that are practical for clients to manage themselves where possible, especially for basic text, image and product changes.
LOCAL SERVICE
Muswellbrook & Hunter Valley
Where are you based?
I'm based in Muswellbrook, NSW, and primarily work with businesses across the Hunter Valley and Upper Hunter.
Can we meet in person?
Yes. For local clients, I'm happy to arrange an in-person meeting when it is useful for the project.
Do you work with businesses outside the Hunter Valley?
Yes. Website design, SEO and ongoing support can all be handled remotely, so I can also work with businesses anywhere across Australia.
STILL HAVE A QUESTION?
Tell Me What You Need
If your question isn't covered here, send me a message and I'll be happy to talk through your website, SEO or online project.
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